AUSTIN, Texas — DevSecOps platforms operated by internal service providers are increasingly common, but just provisioning infrastructure for developers isn’t enough, experienced platform engineers have learned.
Operating a DevOps platform tends to create a shift to a product mindset, with platform teams acting as service providers that deliver a curated set of pipeline tools and infrastructure to internal developer customers. As their products mature, platform teams must also focus on improving their developer customers’ experience — or risk losing those customers to shadow IT and other risky practices, according to IT experts at this week’s cdCon.
